The New Supervisor’s Survival Guide

Location: , Online Only

Tuesday, May 17, 2011 – Monday, June 13, 2011

Fee: $75 for those in the California library community and Infopeople Partners, $150 for all others.

Course Instructor: George Needham

•Have you just been promoted into a supervisory position for the first time?
•Are you hoping to be promoted into such a position?
•Or do you supervise people who are new supervisors?
As a first-time supervisor you will be confronted with a series of decisions that can create success or failure in your new job. With a few well-planned moves, you can enjoy a successful transition and tenure in the new position.

Success depends on a number of factors: preparation, an accurate assessment of the situation into which the new supervisor is moving, a good network that provides support from stakeholders, and performance management and conflict resolution skills. This course will cover each of these topics, and the course assignments will provide opportunities to explore the topics in detail.

The course will also cover practical issues related to becoming a supervisor.

•How do you relate to the former colleagues you are now supervising?
•How do you develop peak performance within your team?
•Where do you go for help?
When Harry Truman took over as President upon the death of Franklin Roosevelt, a reporter asked Truman how he felt. “I feel like a load of hay fell on me,” he replied. This course will help you avoid that feeling by providing a solid baseline of information for new supervisors, those who want to be supervisors, and staff who are orienting or training new supervisors in their libraries.

Course Description: This four-week online course will provide basic information for new supervisors, especially those who’ve had minimal formal or on-the-job training in management. Through assignments and discussions, you will acquire a set of tools that can make a supervisory job seem a little less intimidating. The instructor will provide resources, best practices, and useful tips and techniques that can be applied immediately.

Preliminary Course Outline: Using your web browser and your Internet connection, you will log in to the Infopeople online learning site and complete the following learning modules:

During the course, you will complete assignments and participate in discussion forums. There will also be a teleconference as part of the online learning process, in which instructor and participants alike will share experiences and ask questions of one another about their supervisory experiences.

•Week 1: Fortune Favors the Prepared Mind
◦Useful resources for preparing to be a supervisor
◦Traits that mark a successful supervisor
◦Self-discovery tools for assessing supervisory preferences
•Week 2: Congratulations! Now Get to Work!
◦Three things to do first when appointed to a supervisory position
◦Stakeholders in your success
◦How success will be determined and evaluated
•Week 3: Peak Performance from You and Your Team
◦Setting reasonable performance expectations and accountability for yourself and your direct reports
◦Performance reviews without tears
◦Defusing potential points of conflict
•Week 4: Build Your Network
◦Identifying the key people in your network
◦Leading social networking sites and the benefits and drawbacks of each
◦Different roles of mentors, supervisors, and colleagues
◦How to identify and approach potential mentors
Time required: To complete this course, you can expect to spend 2 to 2½ hours per week, for a total of eight to ten course hours. Each week's module contains readings and various options for assignments, discussions, interviews, and online meetings. You can choose the options most relevant to your work and interests. Although you can work on each module at your own pace, at any hour of the day or night, it is recommended that you complete each week's work within that week to stay in sync with other learners.

Who Should Take This Course: This course is intended for new and potential supervisors. This may include people who have recently been promoted, who are temporarily in supervisory roles due to staff changes, or who want to be promoted some day. It would also be useful for anyone who is responsible for orienting or training new supervisors. Please note: While the coursework will primarily use library examples, the basic information contained in the course would be applicable to new supervisors (and their supervisors) in nearly any setting.

Online Learning Details and System Requirements may be found at:

Course Start: This 4-week-long online learning course starts on Tuesday May 17, 2011.

After the official end date for the course, the instructor will be available for limited consultation and support for two more weeks, and the course material will stay up for an additional two weeks after that. These extra weeks give those who have fallen behind time to work independently to complete the course.

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